Frequently Asked Questions

Magic Messenger is a secure and privacy-focused messaging app that uses end-to-end encryption (E2EE), Tor network connections, and VPN technology. With Magic, you can communicate safely without third parties accessing your messages, or data. Unlike many other apps, Magic doesn’t require you to link an email address or phone number, ensuring maximum anonymity and privacy protection.

Magic Privacy Messenger distinguishes itself from other applications by combining privacy features. End-to-end encryption (E2EE) is a protocol used by multiple applications. However, Magic adds two extra layers: built-in VPN and Tor network connections. Additionally, there are other unique privacy features, such as the voice memo transformer, screenshot blocking, and the ability to delete messages within a self-chosen time frame. With these features, Magic Privacy Messenger provides an exceptional level of privacy and security in your communication.

End-to-end encryption (E2EE) means that your messages are only visible to you and the recipient. Magic Privacy Messenger uses advanced encryption algorithms to ensure that your communication is fully protected. The encryption key is stored exclusively on the user’s phone. This means that even we do not have access to your messages, which are encrypted from the moment they are sent until they are received.

Yes, Magic Privacy Messenger offers a high level of security. We utilize end-to-end encryption (E2EE), Tor networks, VPN technology, and offshore servers to safeguard your communication against unauthorized access, eavesdropping, and privacy breaches. Our security is updated daily, and we conduct monthly penetration tests by external experts to identify and address any potential vulnerabilities. We are continuously working on enhancements to ensure that your data is optimally secured and your communication remains private.

Magic Privacy Messenger is currently available for Android devices and can be downloaded via a link on our official website. We recommend using a Google Pixel with Graphene OS for the best security and privacy. We are actively working to make the app available on the Apple App Store, Google Play Store, Aurora Store, and F-Droid Store. Our goal is to make the app accessible to users on all these platforms as soon as possible.

At Magic Privacy Messenger, we take privacy extremely seriously. We do not collect or store any personal data, messages, or metadata. Your communication is fully encrypted with end-to-end encryption (E2EE) and is not stored on our servers. All data remains local on your device. You can set your chats to automatically delete after 24, 48, or 72 hours. If you do not set a specific time frame, all chats will be deleted after 24 hours. For updates, we first conduct thorough penetration tests to identify and address any potential vulnerabilities. Your privacy is our priority, and we are committed to keeping your communication private and secure.

Magic Privacy Messenger always requires an alphanumeric password with at least 8 characters, including a capital letter and a special character, for added security. When setting up your account, you will also receive a unique set of 15 words as a recovery code. This recovery code is essential; only with this code can you regain access to your account if you lose access to your phone or forget your password. Make sure to keep this recovery code safe, as without it, it is not possible to recover your account. In case of an emergency, there is a “Delete” button on the app’s front screen, allowing you to completely delete your account in less than 5 seconds.

At Magic Privacy Messenger, we view privacy as a fundamental right for everyone. We believe it is crucial to be transparent with our users, as this is not always the case in the market. Our Privacy Policy provides a clear overview of how we protect and manage your data. It explains how we secure your information and uphold your privacy. By offering a detailed Privacy Policy, we aim to ensure that our users feel safe and respected, and that they have confidence in our commitment to their privacy.

Magic Privacy Messenger fully respects your privacy. We do not use personal data or relevant metadata. There is no need for access to your email, phone number, or any other identifying information. We do not store messages or contact information on our servers. Everything you share through Magic stays local on your device and is never shared with us. To further enhance your privacy and security, we use offshore servers located outside of Europe. Your anonymity and security are our top priorities.

At Magic Privacy Messenger, you have full control over your data. You can delete your account and all associated data at any time. Since we do not store personal data, there is no need to access or correct your data. In the event of account deletion, we ensure that all data is erased locally from your device and is no longer accessible. For assistance with managing your account or data, you can always contact our support team.

At Magic Privacy Messenger, your data is not kept longer than necessary for the operation of the application. Messages and chats are automatically deleted after the period you set, which can be 24, 48, or 72 hours. If you do not set a specific period, all chats are automatically deleted after 24 hours. This ensures that your communication remains private and is not unnecessarily stored.

We reserve the right to update this Privacy Policy at any time to improve our practices. For significant changes, we will inform you through the app, our website, and our social media accounts. We are committed to transparency and user satisfaction, ensuring that you are always informed about changes that may impact your privacy. We encourage you to regularly review the Privacy Policy to stay updated on any modifications.

If you have any questions about this Privacy Policy or concerns regarding your privacy and data with Magic Privacy Messenger, you can reach out to us through the following channels: In-App Support: You can create a support ticket directly within the application for any questions or issues you may have. Social Media: Follow us and send us a message via our official social media accounts. Support Page: Visit our website for more information and support. We are committed to providing a 100% customer experience and are always open to feedback. If there are ways to improve the app or its features, we welcome your suggestions and are dedicated to making continuous improvements based on user input. In the future, we will also introduce a special user ID system for easier contact and support

Magic Privacy Messenger does not store user data. Since we do not collect or store any data, we cannot share it, even if we receive requests for data disclosure. We take privacy very seriously and do not provide a platform for criminal activities, terrorism, or other illegal activities. We respond professionally to requests for data, but because there is no data to share, we cannot provide information regarding such third-party requests. We facilitate privacy, and the responsibility for the use of our service lies entirely with the users.

At Magic Privacy Messenger, we are fully committed to the ongoing expansion and enhancement of our application to provide the best privacy and security solutions available. We will invest significant time, attention, and budget into continuous development to stay ahead of the latest advancements in the privacy sector. Our vision is to continually evolve our platform by integrating advanced technologies and features that meet the ever-changing needs of our users. We aim to stay at the forefront of privacy innovation, ensuring that our users benefit from the most advanced and reliable protection for their communications. Magic Privacy Messenger is not only focused on regional growth; we have global ambitions. We are dedicated to making our platform available to users around the world, providing them with a robust and secure messaging solution that aligns with their privacy needs. As we expand, we will maintain our commitment to excellence, transparency, and user-centric development, ensuring that Magic Privacy Messenger remains a leader in the privacy and security space.

At Magic Privacy Messenger, we believe that valuable privacy and security cannot come for free. Free services often have to secure funding through other means, such as collecting and selling user data. This can compromise your privacy and security. Our cost of €25 per month is a fair and realistic price for the high-quality service and privacy features we provide. You can purchase a license for 1 month, 2 months, or longer, with an annual cost of €300. This amount covers all the privacy features of the application, which are designed to fully protect your communication. By charging a fee, we are able to continue investing in the latest technologies and ensure that your data remains secure and private. We choose to be transparent about our costs, so you know exactly what you’re paying for and what to expect. We believe that privacy and security are valuable matters that deserve fair compensation.

At Magic Privacy Messenger, we want to give you the opportunity to try our premium features without any obligations. That’s why we offer a 3-day free trial period. This trial period allows you to explore and evaluate all the advanced privacy and security features of our app to see if they meet your needs. Our goal is to provide you with a transparent and risk-free experience, so you can see how our solution can enhance your privacy before committing to a paid subscription. After the trial period ends, access to the premium features will expire, and you can decide whether to purchase a subscription to continue using the app.

Magic Privacy Messenger offers various payment options for purchasing a license. You can pay via online bank transfer, credit card, and PayPal. We also provide payment methods that are focused on enhancing your privacy. You can pay with Paysafecard or cryptocurrencies like Bitcoin, Ethereum, USDT, USDC, Monero, and XRP. These payment methods are designed to better protect your privacy than traditional payment methods, allowing you to confidently enjoy the protection and features that Magic Privacy Messenger offers. We strive for a simple and secure payment process so that you can enjoy the protection and features of Magic Privacy Messenger without worry.

Via the official website: Visit our website, select the desired subscription, and complete the payment using one of the accepted payment methods. After payment, you will receive a license code. Enter this code in the Magic Privacy Messenger application. This method ensures your privacy, as you do not need to enter your user ID, and your IP address is not linked to your account. Customer service and resellers: Magic is committed to enhancing customer convenience. If you are interested in finding a reseller in your area, you can contact our customer service via our website or social media channels. If there is no reseller available in your area, we will gladly assist you further. Additionally, if you would like to become a reseller in an area where we currently have no representation, you are also welcome to contact us.

Magic Privacy Messenger originated from a deep commitment to enhancing digital privacy and security. The idea emerged from the belief that everyone deserves full privacy and that many existing communication platforms fall short in protecting user data and ensuring transparency. Our founders, with backgrounds in both technology and privacy protection, saw the need for a solution that not only enables secure communication but also provides users with full control over their data. With a team of experts in cybersecurity, software development, and privacy law, they embarked on developing Magic Privacy Messenger. The goal was to create a platform utilizing advanced technologies such as end-to-end encryption, TOR routing, and VPN integration to guarantee the highest standards of privacy. By not storing data and not linking to personal identification details like email addresses or phone numbers, we offer a communication environment that is both secure and privacy-focused. It is also important to mention that the business rights of Magic Privacy Messenger are based outside Europe, contributing to our commitment to international privacy standards. Since its inception, we have continuously worked on improving our technology and expanding our features to meet the needs of our users. Our team remains dedicated to developing solutions that protect our users’ privacy and restore trust in digital communication.

The price of 25 euros per month for Magic Privacy Messenger has been carefully set to balance affordability with the high-quality privacy and security features we offer. We conducted market research to determine a fair price comparable to other premium services in the privacy sector. This price covers the costs of ongoing development, technology investments, and high-quality customer service. It is important to note that providing top-notch security and privacy cannot be achieved with a free solution. Premium features and robust protections come with associated costs, and we believe our pricing fairly reflects the value we provide and the investments required to maintain the highest standards of privacy.

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